Home » FAQ’s

These are the most asked FAQ’s, email me if you do not find your answer here.

Can I see the cars before I book?
We recommend that you see our cars to make sure that they meet your requirements. Just call, text or email to arrange a suitable time.

How many booking do you do on one day?
One and only ever one. The car/s will be dedicated to you and your wedding only.

What does the chauffeur wear on the day?
Your chauffeur/s will wear a charcoal suit with matching cap, a white shirt with silver tie and black shoes and gloves.

How many can the Beauford carry?
The Beauford can carry a maximum of three passengers if needed, two is the norm.

How many passengers can fit in the Jaguar?
The Jaguar can carry four passengers.

Can we take our 3yr old flower girl in the Beauford?
We do not carry children under 12yrs of age in the Beauford and only then if accompanied by an adult. With regards to the question of young children travelling in our cars, before you make your booking it is always best to check with us first about seating and seatbelts. Seat Belt Law

Will you carry small children in the Jaguar?
Yes if they are over 3 yrs old, but if they need a child seat you will need to provide the correct child seat for an child to be carried in the Jaguar and only then if accompanied by an adult. With regards to the question of young children travelling in our cars, before you make your booking it is always best to check with us first about seating and seatbelts. Seat Belt Law

When do you need the balance paid by?
Your balance payment is required 4 weeks before your wedding date.

Can we pay in instalments?
Yes, you can always send us a cheque or BaCS payment at regular intervals if it help your budgeting. We will keep you advised of the outstanding balance after you have made a payment and always issue a receipt.

Can I book the car/s as a surprise for the bride?
Certainly, we love surprises too. Just mention this at the time you make your enquiry and ensure we have contact details that will help keep the ‘surprise’ a secret.

Can I have coloured ribbons of my choice?
If we have got or can obtain them; failing that if you can provide them, we will decorate the car with any colour of your choice. We have lots of colours but if you need to tell us a colour then use this chart and we do our best to get as near as possible. P.s. we do not charge extra for this service.

Can you pick us up later after our reception?
Unfortunately this constitutes as a Taxi trip, we regret our cars do not have the appropriate Taxi/local authority licence to do this.

Will you do more than one trip to the ceremony venue?
Provided the distances are short we can do this. Please bear in mind the waiting time at each end while the car returns for the second trip, also we drive at a sedate pace and have to allow ample time for our passengers to get in and out of the car. P.s. if the trips are possible and agreed by us well in advance we do not charge extra.

What does my £50.00 per car deposit cover?
This deposit books your chosen date for your wedding. We will not book another wedding on that date.
It also covers time taken to process your booking, follow up calls/emails to verify details.

Why is the deposit non refundable?
We will no doubt have turned other bookings away and it covers our costs for providing the service we do, as the old saying goes ‘time is money’.

Can you supply a car for a Prom or other event?
Due to private hire regulations administered by the local authorities, we regret we can not supply cars for events other than weddings.